Privacy Policy

Privacy Policy

Last Updated: January 27, 2026

At Softavionix, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or purchase our digital products.

1. Information We Collect

1.1 Personal Information

When you make a purchase or interact with our website, we may collect:

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely by third-party payment providers)
  • Order history and transaction details

We do not store full payment card details on our servers.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

1.3 Order Verification Data

We may collect limited order-related information for purposes such as fraud prevention, order verification, and customer support. We do not monitor or access personal software usage beyond what is necessary to provide support.

2. How We Use Your Information

We use collected information to:

2.1 Order Processing

  • Process and fulfill orders
  • Deliver digital products via email
  • Send order confirmations
  • Provide customer support

2.2 Communication

  • Respond to inquiries
  • Send service updates
  • Send promotional emails (opt-out available)

2.3 Website Improvement

  • Analyze website performance
  • Improve user experience
  • Enhance functionality

2.4 Security

  • Detect fraud
  • Prevent unauthorized access
  • Maintain platform security

3. Information Sharing and Disclosure

We do not sell your personal information.

We may share information only in the following cases:

3.1 Service Providers

With trusted third parties that assist us in operating our business, such as:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Email delivery services
  • Website hosting, analytics, and security tools

These providers are authorized to use information only as necessary to perform their services.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that help improve functionality and analyze usage.

Types of Cookies Used:

  • Essential cookies (required for site operation)
  • Analytics cookies
  • Marketing cookies
  • Preference cookies

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information, including:

  • SSL/TLS encryption
  • Secure payment processing via certified providers
  • Platform-level security provided by Shopify
  • Access controls and security monitoring

No method of online transmission is completely secure, and absolute security cannot be guaranteed.

6. Your Rights and Choices

You may have the right to:

  • Access or update your personal information
  • Opt out of marketing communications
  • Request deletion of personal data

Requests can be made by contacting support@softavionix.com

GDPR & CCPA Rights

EU Residents (GDPR)

EU users have rights including access, correction, deletion, restriction, portability, objection, and consent withdrawal.

California Residents (CCPA)

California residents have rights to access, deletion, and non-discrimination. We do not sell personal information.

Contact Us

Softavionix

📧 support@softavionix.com

🌐 https://www.softavionix.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.