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Have questions? We're here to help! Our support team is available 24/7.
⚡ Quick Support
For urgent license delivery or activation issues
Available: 24/7
💬 General Inquiries
Questions about products, orders, or policies
Response: Within 24 hours
📝 What to Include in Your Message
To help us assist you faster, please include:
- Your order number (if applicable)
- Email address used for purchase
- Detailed description of your issue or question
- Screenshots (if relevant)
- Product name and license type
🔒 Before You Contact Us
Check if your question is answered in our resources:
📄 Refund Policy - Learn about our refund process
📄 Terms & Conditions - Understand license usage and restrictions
📄 Privacy Policy - How we protect your data
❓ Frequently Asked Questions
How quickly will I receive my license key?
License keys are delivered via email, usually within minutes after purchase.
In rare cases, delivery may take up to 30 minutes.
Please check your inbox and spam/junk folder.
What if my license key doesn't work?
If you experience any issues with activation, please contact us at
support@softavionix.com with your order number.
We’ll provide troubleshooting assistance or a replacement key as needed.
Can I get a refund?
Refunds are available only under specific circumstances.
Please review our Refund Policy for full details before purchasing.
Are your licenses genuine?
Yes. All licenses sold on Softavionix are 100% genuine and sourced from authorized distributors.
Every license key is verified before delivery.
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